PAYMENT METHODS

Payment is possible through credit card or with a  bank account deposit.

TRANSACTIONS SECURITY

The security of transactions through credit card is accomplished through the security system "Emporiki secure e-commerce".As a result ,during the transaction procedure, the client is transfered automatically to a secure server.All the data that are transmited from the client to the bank is secured by ssl 128 bit encryption ,the most advanced security system.

PRIVACY POLICY

This website is designed for anonymous access,the only case that is neccesary to for the visistors to give their personal data is when they want to make a purchase through the e-shop.This info is used only for delivering the product and is not stored or used in any other way.

ORDER SHIPMENT

Your order is shipped through the hellenic post. You pay the cost of the shipment

ORDER DELIVERY TIME

The hellenic post ships the orders you make from our e-shop to you , to the place that you have indicated in 4 ? 6 workdays from the date of approval your order. The courier delivers the products that you have ordered only on working days.

SHIPMENT TO FOREIGN COUNTRIES

The costs of shipment to foreign countries are calculated in each case according to the zone that the country belongs to.

FORCE MAJEURE

If there is any case of Force Majeure (like bad weather or strikes} and we cannot proceed your order in the predefined period of time that we have agreed, we will contact in order to inform you and learn whether you wish to execute your order.

RESICTION OF REPONSIBILITIES

Our company does not have any responsibility concerning possible loss that will arise from the fact that the order will not be delivered. Moreover our e-shop retains concerning the time of delivery of the products in cases of force majeure, in cases where the products are not available from the particular supplier. In these cases we inform you about the status of your order.

PRODUCT GUARANTEE

All our products come with the guarantee of their constructor. In case you wish to make a purchase and you have inquiries concerning the product, the constructor, or the duration of the offered guarantee, you can contact us through the contact form that exists in the e-shop.

PRICING POLICY

Our e-shop contains the final prices of our products (V. A. T. is included). Prices are defined by our company and are competitive to the prices of the market. Our e-shop has the right to modify the prices without any announcement. Of course the customer pays the amount that is recorded in his/her order no matter if the price of the product has been modified until the date of the delivery.

RETURN OF PRODUCTS POLICY

Our e-shop enables you to return back the products for any reason, that you are not obliged to make known to us. The return of the products should be done into 10 workdays time from the delivery date of your order. In order to accept the order back we demand the following:
The goods must be in the condition that they were when you received them. This means that that package must not be opened and the product must not be used. Together with the product you must return all the documents. Moreover you must return the guarantee and of course you must not use it.
Our company suggests that you should make an initial check during the order delivery. So that you are ensured that the package does not have any deficiencies (broken product, or wrong product). This check is not obligatory and does not have to do anything with your rights. For your quicker and better service it would be better to send together with the product the delivery notes and the receipts.

DECLARATION OF PRODUCTS RETURN

In case you wish to return the product that you have ordered you must complete the contact form that exists in our e-shop and then submit the form to us.
Return Arrangement Ways
If you decide to return the products that you have purchased you can select the way of arrangement. Our e-shop provides the following ways:
Return of your money. The way of the return of your money depends on the payment way that you have selected. The amount of money will be returned either by canceling the charge of your credit card, or by depositing the amount on the bank account that you have indicated, or by sending a money order if you have paid by cash on delivery.
New products Shipment. The new product may be the same or similar to the previous or you may select another product from our e-shop. Repair of the products that you have returned.

RETURN WAY
The return of the products is done through the courier that we co-operate with.
Completion of the Return Process
The money return process will be completed into 30 days from the date of return of the product. Modifications during this period of time can be done only when you have selected a way of return money that requires more time (like repair of the product).

RETURN COST

Our e-shop pays the return of the products when:
The product has been delivered with delay (except of cases of Force Majeure). The product has been delivered damaged. The product does not have the features that are presented in our e-shop. In any other case you pay the cost of the return.

TERMS OF AGREEMENT
Our company has the right to modify the transaction terms. Our company has the responsibility to inform directly the contents of the text that refers to the transaction terms whenever a change is decided. Our e-shop follows the International and European Law for electronic commerce transaction as well as the Law that refers to the Consumers? Protection (N 2251/ 1994) that regulates the issue of sales from distance.